University of Warsaw LibraryUniversity of Warsaw Library

• The expiry date of the library accounts of students, doctoral students and employees of the University of Warsaw has been automatically extended to October 31st, 2020;
• The University of Warsaw Students and Employees who have got their ELS/ELD/ELP (Electronic Student/Employee ID) and have not registered yet, can register online. Please check out the Registration section;
• New password can be set using the ‘Forgot your password?’ functionality, on the Login page.
• UW students and employees holding an ELS (Electronic Student ID) and ELP (Electronic Employee ID) register at the Registration point (ground floor, on the left side at the entrance from Lipowa Street) from Monday to Friday 9 am-8 pm.
• Links to activate the library account remotely:
  • UW student account activation
  • Activating an Electronic Employee ID (ELP) as a UW library card
    Your account shall be activated at 5 a.m. the next day.
• If any problems with online registration occure, please contact: askalibrary.buw@uw.edu.pl

• From 15 October, 2020 books can be checked-out in the SelfCheck kiosks or at the Circulation Desk (level 1).
• Borrowing limits:
  • 20 books for up to 90 days – UW employees, doctoral students;
  • 15 books for up to 60 days – independent researchers from outside UW who are holders of an ID card issued in Poland;
  • 10 books for up to 30 days – UW Students of all undergraduate, graduate and postgraduate programmes;
  • 3 books for up to 30 days – other individual readers with borrowing rights.
• Orders for books from the closed stacks can be placed after logging into the online catalogue of UW libraries:
  • to log in use the library card number, ELS / ELD / ELP number (placed under the barcode) and the password.
  • Order processing:
    • orders placed on Monday and Tuesday by 8 pm, Wednesday, Thursday and Friday by 3 pm – are carried out on the same day,
    • orders placed on Monday and Tuesday after 8 pm, Wednesday and Thursday after 3 pm – are carried out on the next day,
    • orders placed on Friday after 3 pm, on Saturdays and Sundays – are carried out on Monday.
  • Order completion time – about 1 hour.
  • Books ordered from closed stacks shall be collected from the Circulation Desk within 5 days since placing an order.

• Renewal of a borrowed book is possible no earlier than 14 days before the due date and provided that an item has not gone overdue, it has not been previously reserved by another reader or there are no any charged fines to be paid.
• Renewal can be done online after logging into the library account, using the SelfCheck kiosk or in person at the Circulation Desk.
• There are five possible renewals each time for 30 days except for books for chich the lending period is 14 days.

• Book returns:
  • to the return box (in the passage in front of the entrance to the Library) – do not put books from faculty libraries,
  • at the SelfCheck kiosks on level 1,
  • at the Circulation Desk,

Attention! Returned books are not quarantined.

• Any borrower who fails to return an item or a Kindle reader on time will have their library account blocked.
• Until you settle your obligations with the library, you won’t be able to borrow any more items, renew or reserve any other items.
• Fines:
  • PLN 0.40 for each day of failing to return an item in time since 1.02.2015,
  • PLN 0.25 for each day of failing to return an item in time before 31.01.2015,
  • PLN 1.00 for each day of failing to return a Kindle reader in time
  • PLN 5.00 for each day of failing to return a key to a self-service locker at the cloakroom

Please note! A fine is automatically charged for each day that elapses before the item is returned.

• A fine for an overdue item, after returning the item, may be paid:
  • at the Circulation Desk (only by card) or
  • by a money transfer to a bank account (only in case of books borrowed from BUW):
  • Uniwersytet Warszawski Bank Millennium S. A. – 69 11602202 0000 0000 6085 0087 (and in case of transfers from abroad: BIC/S.W.I.F.T.: BIGBPLPWXXX
    IBAN: P L 6 9 1 1 6 0 2 2 0 2 0 0 0 0 0 0 00 6 0 8 5 0 08 7) with a title „Opłata za przetrzymanie książek z BUW” (“Fine for overdue BUW items”).

Please note! The information about your outstanding payments shall be removed from your library account after receiving the information about the payment (money transfer) made from the UW Bursar’s Office, which takes a few days.
Please note! Fines for overdue items borrowed from other UW faculty libraries are paid solely to the bank accounts given on the faculty websites!

• Complaints should be reported by phone (phone 22 55 25 182, 22 55 25 384) or by e-mail to: reklamacje.buw@uw.edu.pl
  • complaints and requests regarding the availability of collections and user service,
  • complaints about loans,
  • entries of lost and damaged books.
• In case of matters requiring personal contact a visit should be arranged in advance by phone or email.
• Matters regarding lost or damaged books are resolved within 14 days, whereas complaints about loans, claims and requests within 30 days.

• The Interlibrary Loan is available to students, PhD students and employees of the University of Warsaw who have a valid library account without arrears payment.
• Requests for books and articles not available in BUW not in any other library in Warsaw should be placed:
  • by using the application,
  • 5 publications can be ordered at a time,
  • the user is notified by e-mail about the implementation or the inability to fulfill the order.
• Use of the ordered materials will be possible in the Reading Room after prior booking of a visit on a selected date.
  • the day before the planned visit to BUW at the latest, the user must report the visit by phone (phone 55 25 209) or to the email address: wyp.buw@uw.edu.pl,
  • after entering BUW, the user should report his visit to the security staff and wait for an employee of the Interlibrary Loan.

• The usual rules of providing reprographic services are restored. These services should be ordered by online (reprobuw@uw.edu.pl) on the appropriate form. For more information, see: https://www.buw.uw.edu.pl/en/practical-information/services/
• Employees, doctoral students and students of the University of Warsaw can order free scans:
  • If there are no overdue library (BUW) materials and with no fees charged by the University of Warsaw Library. Readers with accrued fees in faculty libraries can order scans in BUW;
  • Only completed order form should be sent from an e-mail address existing in the domain uw.edu.pl to the address: informacja.buw@uw.edu.pl.
    • the order form (format docx),
    • the order form (format pdf),
    • the order form (format rtf),
    • the order form (format doc).
  • One person may place maximum one order per week.
  • All library materials, with the exception of non-scientific current magazines can be scanned.
  • Up to 50 pages of original text (not scans) can be ordered. The scans will be saved to black and white TIFF files or PDF (no OCR).
  • Orders will be processed in order of application.
  • Due to the provisions of the GDPR, orders placed by persons using other than their personal data will not be processed.

• It is recommended to use the self-service lockers.
  • Keys to lockers can be borrowed at the entrance security stand during the library opening times.
  • Keys to lockers can be borrowed for one day and returned to the security staff without the possibility of prolonging their return date or reserving them.
• The cloakroom is self-service. The Library takes no responsibility for items left in the cloakroom.

• Selected places located close to the workstations of BUW employees and along communication routes are inaccessible for users.
• In the Open Stacks area silence should be maintained.

• Students, PhD students and employees of the University of Warsaw can remotely access electronic resources (books and journals) subscribed to by the University of Warsaw, available from the BUW website in the “Online resources” tab https://www.buw.uw.edu.pl/en/online-resources/
• Account arrears (penalties, overdue books) are not an obstacle in accessing electronic resources.